FAQ

Neoprene is a waterproof fabric, usually used for wetsuits and other gear design to withstand cold and moist temperatures.It is an ideal material to ensure that your essentials are safe and dry. 

Neoprene is also lightweight and durable, so we assure you that everything stays intact wherever you go!

We only accommodate online purchases. You can shop through our website, nuprene.co.

Neoprene Bags

NuPrene Tote Bags are durable but not indestructible. Like any other bag, it needs love and care to last long as well.

To get rid of accumulated grit and dirt due to everyday use, we hand or machine wash in water below 40 degrees celsius. Mild detergent can be used. Do not tumble-dry or dry clean! Hang to dry naturally. 

For storage, do not store bag in temperatures exceeding 40 degrees celsius. Do not store it under direct sunlight or under heavy compression. Avoid ironing as to not damage the neoprene material. 

A lint roller can be used to remove any loose fibers and threads that may attach to the surface of your bag from any clothing worn.

Mini-Luggage Bags

Your on-the-go bag is also easy to maintain! Simply wipe the bag with a wet cloth. Avoid using acetone or any acidic solutions to maintain the color and finish of the bag.

Your neoprene bag is packed flat when shipped. This may cause wrinkling on the folded parts of the bag. But don’t worry, simply hang the bag open and the creases will start to straighten.

NuPrene Tote Bags are durable but not indestructible. Like any other bag, it needs love and care to last long as well.

Avoid making contact to coarse surfaces. When using its components (i.e. sling and zipper), make sure to provide enough support.

To get rid of accumulated grit and dirt due to everyday use, you can pop it in your washing machine for non-metallic/ matte bags and wash by hand for the metallic designs.

Place the NuPrene.co bag inside a washbag to avoid the rope handles getting tangled inside the washing machine. Don’t forget to use a mild detergent and fabric softener. If needed, a gentle stain remover can be used on surface stains prior to washing.

To dry, simply hang on a coat hanger overnight at room temperature. Make sure you hang it in a shaded and airy area.

Don’t expose to direct sunlight or any form of heat, it may cause irreversible damage to the product. Also, don't iron it or apply steam on it. Do not dry clean or tumble dry too.

A lint roller can be used to remove any loose fibers and threads that may attach to the surface of your NuPrene.co bag from any clothing worn.

Your neoprene bag is packed flat when shipped. This may cause wrinkling on the folded parts of the bag. But don’t worry, simply hang the bag open and the creases will start to straighten.

Occasionally, neoprene bags would have that “new shoe” smell coming from production. Don’t worry! The smell is definitely non-toxic and will come off once used and exposed to fresh air.